Cancellation Policy

At Eat Onn, we strive to provide a flexible and customer-friendly cancellation policy to ensure your satisfaction. If you need to cancel your order, please follow the guidelines outlined below:

1. Cancellation Time Frame: Orders can be canceled within 30 minutes of placing them for a full refund. This allows us to adjust our inventory and manage delivery schedules effectively.
2. How to Cancel: To cancel an order, please contact our customer service team as soon as possible through eatonn.co@gmail.com. Provide your order number and any relevant details to expedite the cancellation process.
3. Late Cancellations: For cancellations requested beyond the initial time frame, we will review each request on a case-by-case basis. If the order has already been processed or dispatched, partial refunds or store credits may be offered instead.
4. Non-Refundable Items: Please note that certain items or special orders may be non-refundable once processed. These exceptions will be clearly stated at the time of purchase.
5. Customer Support: If you encounter any issues or have questions about our cancellation policy, please reach out to our customer support team. We are here to assist you and ensure that your concerns are addressed promptly.

Our goal is to provide a smooth and hassle-free experience for our customers. Thank you for choosing Eat Onn, and we appreciate your understanding and cooperation.